Information for Print Subscribers (to the California Employment Law Answers monthly newsletter)

Trial Subscription Information

Multiple Licenses Information

Payment Information

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My Account Information

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About the California Employment Law Answers

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Subscription Information

Q. What does a subscription mean?
A. There are three types of subscription to California Employment Law Answers:

1. A subscription to our free weekly E-Alert (Sign up here)
2. A subscription to the monthly print newsletter (Sign up here)
3. A guest subscription to our free Discussion Forum(Sign up here)
4. A premium "online" subscription (Sign up here)

With the premium "online" subscription, you'll receive:

• Our free weekly E-Alerts
• A print subscription to California Employment Law Answers (a $259 value)
• Full access to the California Employment Law Answers website, including
• Our entire library of critical reports for instant download
• Access to our live, online forum for California employers
• Downloadable checklists, forms and policies
• Online access to four audio conference recordings per year (each conference is a $199 value!)
• A 10% Subscriber discount on all audio conference purchases
• Links to government resources, such as the California Labor Code and Wage Orders for your quick reference
• Much, much more

Q. Who should subscribe to California Employment Law Answers Online?
A. California Employment Law Answers helps human resource professionals, business owners, and managers with California-specific and federal employment compliance. Many HR consultants and employment law attorneys subscribe to stay up with the latest developments and compliance strategies. Anyone who has to deal with human resource issues or employment law compliance, such as office managers and supervisors, will benefit from our plain English updates and advice.

Q. How much does a subscription to California Employment Law Answers Online cost?
A. You can choose from several payment options for your subscription:

• A two-year subscription is only $499 (best value)
• A one-year subscription is only $299
• A quarterly auto-renew subscription is only $99

Subscribe now (you will select your payment option on the secure subscription form).

Q. What are the benefits of becoming a subscriber? Can't I get almost as much as a Guest and pay nothing?
A. Subscribers enjoy complete access to our every library of Q and A formatted articles in California Employment Law Answers, including pages of content and tools, plus unlimited access to our archives and other features. Our "Ask an Editor" page allows subscribers to ask specific, personal HR questions to a legal editor. Additionally, the California Employers Forum is a monitored message board where you and your colleagues can ask questions or share helpful information. Subscribers also receive our monthly print newsletter, access to free online audio conference recordings, discounts on future audio conferences, and much more. Guests can only view our sample content and articles from our weekly e-alert.

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Information for Print Subscribers (to the California Employment Law Answers monthly newsletter)

Q. I subscribe and receive the California Employment Law Answers print newsletter. Do I have access to your website too?
A. To access the California Employment Law Answers website, you can upgrade to a premium "online" subscription. You will continue to receive the print newsletter, and you will also have access to all of the benefits of the website.

Q. How do I upgrade my print subscription to a premium "online" subscription?
A. You may upgrade instantly by filling out the Upgrade Subscription Form. Or, call us at 1-800-695-7178. You will be charged a small flat fee for upgrading your account through the end of your current subscription.

Q. Can I just get access to the website, and not get the print newsletter?
A. The print newsletter is included as a free benefit of your online subscription. There is no "web-only" subscription option.

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Trial Subscriptions

Q. How can I evaluate your service before I pay?
A. You can sign up for a 2-week trial.

Q. What is the difference between a limited-access free trial, and your full-access $19.99 trial subscription?  What can I access?
A. With a full-access trial you have access to everything on this site. With a limited-access free trial you have access to the thousands of articles on this site. You will not have access to audio conference recordings, report downloads, checklists, forms or policies. (The specific departments available via the free trial may change at any time, and without notice.)

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Multiple Licenses Information

Q. Can I share my username and password with others at my company?
A. No. A username and password are assigned to a single individual person, not a company. The terms of use agreed to by individuals who subscribe to this site prohibits sharing of logins. This site is designed to detect abuse of this agreement.

If you would like more than one person to access this site, we have affordable and easy options that allow you to set this up without breaking the terms of use agreement.

Q. Can I have an account with multiple users and what is the cost?
A. Yes. You can easily and affordably extend the benefits of your premium California Employment Law Answers Online subscription to other members of your organization. Please call Jennifer Chin at (510) 764-1792 or send an email to her attention for more information.

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Payment Information

Q. What types of payment are acceptable for my subscription? Can I pay by check?
A. You can get instant access to this site by subscribing online and submitting payment via credit card. We accept MasterCard, VISA, and American Express.

You can also pay by check or purchase order. Simply call (800) 695-7178 and our customer service representatives will assist you.

Q. I need to get an invoice either as a receipt or so my company can pay by check. Can you help?
A. If you need an invoice, please call (800) 695-7178, and our customer service representatives will assist you right away.

Q. I need a w-9 form from your company. Can you send me one?
A. You can download a completed w-9 form here. If you are unable to access this form, please call (800) 695-7178, or send us an email to request a form be sent to you.

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My Account Information

Q. How do I change my online account information?
A. You can change your information on the Change Your Account Details page

Q. How do I cancel my premium online account or my 2-week trial?
A. You may fill out the cancellation form or call us at 800-695-7178.

Q. How do I get my login and password information?
A. You may retrieve your login and password by entering the email you used for this account on the Login Page.

Q. I'm already a subscriber to California Employment Law Answers Online, but I don't have a username and password. How can I set one up?
A. If you paid for your subscription offline (for example by mailing or faxing in a check or credit card payment) you can set up your username and password and get immediate access to the website using this Account Activation form. Note: It may take up to three business days from the time we receive your check for your account to be set up online.

Q. I would like to change my contact preferences, and specify what types of email I receive from your company. How can I do that?
A. We respect your privacy and contact preferences. Please use our Email Preferences form to specify the types of email you would like to receive from us, or to remove your email from our list completely.

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About the California Employment Law Answers

Q. Can California Employment Law Answers Online answer my specific HR questions?
A. Yes. Subscribe or sign up for a free trial and you may post a question on our Discussion Forum. You will receive answers and suggestions from one of our editors or from a fellow colleague.

Only an attorney hired by you can provide you with specific legal advice. We can provide general advice on the law.

Q. Where does California Employment Law Answers get its information? Is it reliable?
A. Our information is developed by the legal editors at our company, Employer Resource Institute in collaboration with our panel of experts who often answer many of the questions asked by readers. ERI has been publishing HR compliance and policy information since 1991. We have won 8 awards for editorial excellence from independent media organizations. No other service for California employers can compare.

Q. Do you have a guarantee?
A. Yes. There's absolutely no risk when you become a subscriber to California Employment Law Answers Online. If you don't believe our service eliminates countless hassles and saves your organization thousands of dollars in attorneys' fees, fines, penalties, and jury awards, just let us know. We'll refund your entire subscription payment. No questions asked.

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