Suddenly a Supervisor! 11 Practical Training and Development Tips for Brand-New Front-Line managers in California
Employer Resource Institute Audio Conference
Originally presented on March 12, 2008
10:30 a.m. to 12:00 Noon (Pacific Time) 
You've just hired (or promoted) a brand-new front-line supervisor in your workplace. Once the "Congratulations!" cake has disappeared from the break room, however, prepare yourself: The real work now begins. It's your job—as both an employer and an HR professional—to turn that raw recruit into a well-prepared manager. How can you teach new supervisors to give directions, instead of following them? Will they succeed in coaching, motivating, and even disciplining employees who were once their peers (and still their friends)? Can they focus on the bigger management picture, rather than simply doing their work and going home at night? What legal mistakes could they make that will cost you big bucks and lots of embarrassment? If your newest supervisors don't work out, the results can be very damaging. Forty percent of employees in a nationwide 2007 survey said they work for bad bosses—and many of those workers won't stick around waiting for your brand-new managers to improve on the job! Bring your new supervisors along on March 12 for this 90-minute audio conference that's designed specifically to assist California employees who are just breaking into your management ranks. Our experts will share 11 proven strategies for helping them get started on the right foot—from learning how to command respect immediately and delegate tasks effectively to administering discipline properly and avoiding common but costly legal mistakes that can trip up even their experienced peers. YOU AND YOUR NEW SUPERVISORS WILL LEARN:
What steps newly minted supervisors should take—on their first day, in the first week, and during the first month—to position themselves for success
The biggest management mistake many first-time supervisors make—and how your new leaders can avoid repeating it
How your new managers can smoothly make the transition from peer to boss
The most common legal errors that new supervisors make (from unknowingly discriminating against employees to giving out the wrong information about FMLA/CFRA leave), and how to prevent them
How you can train your new managers to document issues with employees and administer discipline effectively, so they can correct workers without making things worse
Which techniques are most effective for new supervisors to deliver constructive feedback to their workers without demoralizing them
Why good employees sometimes quit—and how your new front-line managers can help retain those workers
ABOUT YOUR SPEAKER:
Anthony J. Zaller, Esq., is a partner at the Los Angeles office of the law firm Van Vleck Turner & Zaller, LLP. His practice focuses on defending management in labor and employment litigation, ranging from discrimination and harassment claims to wage and hour class actions. Also, Zaller conducts management training workshops and offers employer advice and counseling on many different human resource issues. He earned his law degree from Loyola Law School in Los Angeles.
Approved for Recertification Credit
This program has been approved for 1.5 recertification credit hour toward PHR
and SPHR recertification through the Human Resource Certification Institute
(HRCI). For more information about certification or recertification, please
visit the HRCI homepage at www.hrci.org.
How Do Audio Conferences Work?
An audio conference is remarkably cost-effective and convenient. You
participate from your office using a regular telephone. You have no travel costs
and no out-of-office time.
Plus, for one low price you can get as many people in your office to
participate as you can fit around a speakerphone.
Because the conference is live, you can ask the speakers questions' either on
the phone or via e-mail.
With your registration, you also receive conference materials with additional
practical information from California Employer Advisor sent to you via e-mail
shortly before the conference.
Why You Can Sign Up To Attend This Event with Confidence
As with all California Employer Advisor products, you're completely
protected. If for any reason you are unsatisfied with this audio conference,
simply let us know and we will return your entire registration fee.
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